Dust Bunny FAQS
Q: What are your rates?
A: Our rates are completely individualized. We cater our basic maintenance checklist (See the List of Services) to each customer. Pricing is based on many factors, including the presence of pets, clutter, etc.
Q: Do you supply the cleaning chemicals and equipment?
A: Yes, we supply everything except a vacuum. All of our cleaning chemicals are non-commercial grade, and are non-abrasive.
Q: Do you clean homes just once, or do I have to commit to on-going service?
A: Yes, we can clean your home once. We also offer weekly, bi-weekly, or monthly service. You can try the first month with no obligation. We have 3, 6, 9 month or yearly contracts.
Q: How many people will come to clean my home?
A: Typically, just one person is assigned to each home. If your home is too large for one person, then two will come. The same person(s) will come each time. If it is necessary to send someone different, we will contact you in advance.
Q: What time will you be at my home?
A: Your Cleaning Representative will be there by 9am, unless other arrangements are made. Since we occasionally run into situations out of our control (i.e, weather, traffic, etc.), we will call if we will be later than the time agreed upon.
Q: If there is a problem, who can I call?
A: If you have a question or problem, please do not hesitate to call our office. If it is necessary to leave a message, your call will be returned as soon as possible. An alternate number is available for urgent matters.
Q: How do I pay my bill? Can I leave a check for the Cleaning Representative?
A: The Cleaning Representatives are not authorized to collect payments. You will receive a monthly invoice and have two payment options. You may pay through PayPal using your credit/debit card, or mail a check.
Q: Can I get a Gift Certificate for a friend?
A: Yes! Please see the "Gift Certificate" page at this website, or call our office, for purchase.
Q: I am interested in working for you. How do I apply?
A: Please see the "Employment" page on this website to fill out an application. You may also call our office and have an application mailed to you.